SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of jwlraddicts.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of jwlraddicts.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bestsellers-high-ticket.sellviastore.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of //bestsellers-high-ticket.sellviastore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
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Just to date, the product arrived in very good condition
Delivery is not really fast!!! Thank you store!!! Thank you!!!
Ordered on may 31 came on june 13 The inscription is clear without scratches Very much wanted this bracelet And he justified all hopes The store is very sociable and answered all questions You can also agree with him Immediately printed the inscription that i wanted Recommend seller But immediately i say before ordering (to order the inscription) throw immediately a better photo of what inscription you want not to have errors with the order, etc.
excellent
Fast shipping. Good communication with the store. Exact custom design. I totally recommend it.
Super, really like
Received on schedule, really very good looking and well-made, excellent store Thank you
A good bracelet, slightly chatter on the wrist, i raise above, fiddled with it in the water, did not darken, came very quickly, i recommend!
Very cool bracelet, the inscription, if i'm not mistaken, is engraved. Delivery 3 weeks to m. Oh. The store is excellent!
10 stars! All as i asked, the inscription on the Russian pagans really liked the bracelet, i will download more☺
Came pretty fast, thank you.
Bracelet fire, the store exactly fulfilled the wish
I'm more than satisfied with this purchase. It's but beautiful just great how is engraving and material. Thank you very much to the store and the store for me i would give you 10 stars. I'll buy more thanks
thanks store I like it , i advice you to write in the description that you can not write in Arabic . thanks again
I received my order Thank you recommended store
All as i wanted thanks and engraving is correctly done
מציון
Fast shipping, all according to guidelines, recommend
30 days Turkey arrived fast shipping well packed I would recommend good store (Orhanto)
Quickly and efficiently! Full compliance with the description! Very well packed! Thank you! I recommend to everyone the store!!!
Very unique. Excellent customer service. Received a gift bag with purchase. Satisfied customer and will shop again
When we write Save name, record the name, not to include recording. Should be only recorded Paulo Lopes. Otherwise all beautiful and perfect
Very beautiful, the inscription is even, clear, with the text that i ordered. The bracelet itself is a bit crooked, or rather a strap, but it's not so much. Purchase satisfied.
Thank you very much i am very pleased
I am super satisfied the exelant store recommend it 100%