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Shipping & Delivery

Orders are sent directly from our warehouses located in USA, China and across Europe. We provide excellent, reliable shipping services within the United States, Canada, and the rest of the world. All shipping services include tracking information.

Please Note: Due to the ongoing COVID-19 pandemic, the overwhelming demand for deliveries across the US and overseas, as well as modified practices by shipping carriers to keep their workforce and customers safe, delivery of packages may be delayedShipping times are estimates only and cannot be guaranteed.

We will continue to be here to support you as our customer, before, during, and after the buying and shipping process and we appreciate your understanding and patience in these unprecedented times. 

FREE SHIPPING

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in China by ePacket or EMS and in USA by USPS.

 

SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

 

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

 

SHIPPING TIME

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
Max delivery time – 45 business days.

*This doesn’t include our 2-5 day processing time.

** Shipping times are only estimates and unfortunately, cannot be guaranteed. 

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

If you have any other questions regarding our Shipping and Returns Policy please contact us at support@jwlraddicts.com and we will do our best to help you out.

 

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