Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Jewelry Addicts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you soo much!! Quality really good! I'll give this store 5 stars.
Thank you so much I am leaving a feedback on 5 star
Very nice product. five stars seller, thanks.
arrived without defects. Thanks for secure packaging. I give you a 5 stars.
I recommend it. A great watch. All the features are working. It is magnificent. Shipping could be faster. I recommend it to everyone.
A nice, simple watches. After a month using this, i feel it comfortable. The calendar is manual so u need to change on different month. The luminous works. Not really bright but can be observed ( my expect is brighter ) The leather band also great. Sometime i forgot i was wearing this. The shop communications is vert fast. nice support. Recommend store. 5 stars
Everything is fine, everything has come. The watch is cool, but the dial is big for me. And so everything is super. Delivery made through finland, came quickly in mo. In the box.
The clock is very good, that's what i expected.
Corresponds to the description
A molt bonic i elegant a spectacular preu. Ja en tenia un amb l 'orb blanca i no mhe pogut estar de comprar-me n' un de negre. She described correspon to the merchant who sent the victor. Repairable 100%!
The clock is good, they look great, their money is worth, the clasp is large. Take
The parcel came quickly. Tracked well. the store is well done. I'll order more.
You can say about this very simply, without adding almost nothing (c). It's a very good watch. Classical modernity or modern classics. Under the shirt, the costume is just a masterpiece. I am very happy with the money spent. The clock came in a box, everything is cool, came very quickly, i still did not expect them: less than two weeks in kamenskoye ukraine.
Watch like a watch. I have not checked the water resistance yet.
nice product quick delivery.. but a little big watch
Nice watch, same as the visual one, looks good. Functions are working
Cool. I like it. I advise and recommend. All dials are working. The store put a gift for which a special thank you.
Nice watch for it's price level. The casing seems to be some kind of alloy-steel and frosted finishing. I wish the dial was just 1mm smaller as it looks a bit oversized relative to the much smaller inner dials, but otherwise it is a well made watch at this price. Shipping was very fast.
The items is working good